Aspiring
Business Analyst.

BBA in Accounting & Information Systems at Bangladesh University of Professionals. Specializing in financial strategy, data-driven decision-making, and organizational leadership.

Sadman Sadiq

Education

BUP

Academic Journey

BUP

Present

BBA in Accounting & Information Systems

  • Business Strategy
  • Managerial Accounting
  • Financial Accounting

CA Aspirant

Future Goal

Professional Accounting Certification

  • External Auditor Aspirant
  • VAT Consultant Aspirant

Early Education

St. Joseph Higher Secondary School

HSC (2019 - 2021)

RB Govt High School

SSC (2014 - 2019)

Work Experience

Junior Engagement Officer

X Integrated Marketing Agency

Sep 2025 - Present

Customer Support & Brand Query Management

Managed customer queries for reputed brands including Samsung, SMC, City Bank PLC, Prime Now, Duronto TV, and Zerocium through the Zerocium app platform. Successfully handled over 6,500+ unique customers, ensuring timely resolution and high customer satisfaction.

Samsung
Samsung

Assisted 4,000+ unique customers by resolving product-related queries across Samsung’s diverse product lines, including troubleshooting, product information, and service guidance.

City Bank PLC
City Bank PLC

Supported 1,500+ unique customers by addressing inquiries related to banking services, including loans, account services, and general financial assistance.

Technical
Proficiency

I combine theoretical business knowledge with practical technical skills to solve complex problems.

Data Analysis

Power BI

Query Management

Zerocium

MS Office Suite

Advanced Excel

Customer Support

Brand Representation

Leadership & Impact

Former Joint Secretary

Josephite Math Club. Organized "Mathmania" with 5,000+ participants.

2019 - 2021

Former Executive Committee Member

Scientia Science Club. Assisted in event management and operations.

2019 - 2021

Research Focus

Research Experience

Topic: Dividend and Dividend Policy

  • Currently conducting research on dividend distribution practices and corporate dividend policies.
  • Analyzing the impact of dividend policy on firm value, shareholder wealth, and financial performance.
  • Exploring theoretical frameworks and practical applications related to dividend decision-making.

Research Interests

Earnings Management Corporate Governance IFRS Adoption Working Capital Management Capital Structure Forensic Accounting ESG Reporting Digital Accounting Tax Planning